Yes, all visits to The Bridal Loft are by appointment only. This allows us to provide each bride with our full attention in a calm, intimate setting—one that honors the significance of this once-in-a-lifetime moment.

We charge a small appointment fee to preserve the integrity of our gowns and ensure a highly personalized experience from start to finish. Every appointment includes a dedicated stylist, time to explore our curated collection, and thoughtful touches to make you feel celebrated.

Whether you're saying “yes” to the dress or simply soaking in the moment with your loved ones, this is your time and we can’t wait to be part of it.

We kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less than 48 hours’ notice will result in the forfeiture of your appointment fee. This policy allows us to honor the time of our stylists and accommodate other brides who may be waiting for availability. If an emergency arises, please contact us and we’ll do our best to assist.

Yes, we do! Our debutante appointments are available for $75 and are styled similarly to our bridal experiences. Your stylist will help you find a gown that fits your event’s dress code and personal style. Once your gown is chosen, we will register it with your organization or club to ensure it is unique to you and meets all presentation requirements.

Absolutely. We want every appointment to feel special from the moment you walk in. All appointments include complimentary champagne or mimosas for the bride and her guests, served with care in a relaxed, celebratory setting. For younger guests or those who prefer it, we offer sparkling water or non-alcoholic options.

While tipping is never required, it is a generous and appreciated way to recognize the personalized care your stylist provides—not just during your appointment, but throughout your entire journey with us.

Our stylists are there for you every step of the way: helping you find your gown, ensuring it arrives on time and in perfect condition, guiding you through fittings, coordinating steaming or styling needs, and supporting you however we can as your big day approaches.

Should you feel moved to tip, you’ll have the option to leave 5%, 10%, 15%, 20%, or a custom amount at checkout. Your kind words and gestures mean the world to our team.

We recommend beginning your gown search about 9 to 12 months before your wedding date. This allows ample time for your gown to be made, shipped, and altered without stress.

That said, gowns typically take 4 to 8 months to arrive depending on the designer. If your timeline is shorter, many of our designers offer rush options, and our team will help guide you through the process.

Once your gown is ordered, it typically arrives within 16 to 32 weeks. Rush delivery is available from most designers, and we will walk you through those options if needed. We stay in close contact to ensure your gown arrives on time and in perfect condition.

Never. We believe in full transparency. Our pricing is clearly outlined, and we do not charge hidden fees.

Standard alterations are offered at a flat rate, exclusive to our brides, and we do not charge extra for steaming, storage, or handling. These services are part of the elevated care every bride deserves. Custom alterations work can be discussed beforehand with full disclosure.

Yes—we offer in-house alterations exclusively for brides who purchase their gown from The Bridal Loft. We charge a flat alteration fee for standard alterations, with no surprise costs added. Fittings are scheduled on-site with our expert seamstress, and every detail is handled with precision and care.

We recommend wearing nude, seamless undergarments. Most of our gowns have built-in support, so a bra isn’t necessary—though a strapless or sticky bra is perfectly fine if preferred.

Heels are optional, but you're welcome to bring a pair if you'd like to see how your gown will fall. If you already have accessories like a veil, earrings, or shoes, feel free to bring them along.

Most importantly, bring a supportive group and an open mind. We’re here to make your experience memorable and magical.

Yes. If you purchase your gown at The Bridal Loft, we offer complimentary storage until your first fitting. We store gowns in a secure, climate-controlled space to ensure they remain pristine.

Should you wish, we can continue storing your gown after alterations are complete, up until your wedding day, free of charge. This is part of our commitment to making your experience seamless and worry-free.

Our policy is that gowns are paid in full at the time of purchase. This allows us to immediately secure your order with the designer and begin the process of creating your gown without delay. We accept all major forms of payment (such as credit cards, debit cards, or cash) for your convenience. In certain special cases, we may arrange a deposit or payment plan if discussed in advance, but this is an exception handled on a case-by-case basis and typically not our standard practice.

Please note that because each gown is custom-ordered for you, all sales are final. If you have any questions about payment or need clarification on anything, our team will be happy to discuss these details with you during your appointment. We want you to feel comfortable and confident with every aspect of your purchase at The Bridal Loft.